An organization that is certified to ISO 9001:2015 can demonstrate to its customers, investors, employees, and other interested parties that it has implemented a quality management system that meets international standards. Certification to ISO 9001:2015 also confirms that an organization’s quality management system is compliant with the latest version of the standard.
Certified organizations will benefit from positive publicity and the restoration of confidence in their products or services. Customers have become increasingly aware that a product manufactured with a defect can lead to loss, failure, in some cases injury, and loss of life. Therefore, customers are more likely to prefer products and services from certified organizations as they can be assured that these have been produced using a quality management system that meets international standards.